Member ID Card

You should have received a CareSource membership ID card.  Each member of your family who has joined CareSource will receive their own card.  These cards replace your monthly Medicaid card.  Each card is good for as long as the person is a member of CareSource.  You will not receive a new card each month as you did with the Medicaid card.

Always Keep Your ID Cards With You

You will need your ID card each time you get medical services.  This means that you need your CareSource ID card when you:

·         See your primary care physician (PCP)

·         See a specialist or other provider

·         Go to an emergency room

·         Go to an urgent care facility

·         Go to a hospital for any reason

·         Get medical supplies

·         Get a prescription

·         Have medical tests

·         Call our service center. We will need the member ID number on your card when you call. This will help us serve you faster.

Call the CareSource Member Services as soon as possible at 1-800-488-0134 or TTY: 1-800-750-0750 if:

·         You have not received your card(s) yet

·         Any of the information on the card(s) is wrong

·         You lose your card(s)

A new card will automatically be mailed to you whenever you change your primary care physician.